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Privacy Policy

At Troy Henry Design, your privacy matters to us. This Privacy Policy explains what information we collect, how we use it, and what choices you have regarding your information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information:

A. Information You Voluntarily Provide

When you fill out a form, request a quote, contact us, subscribe to emails, or otherwise interact with us, you may provide information such as:

  1. Name
  2. Email address
  3. Phone number
  4. Business name
  5. Website URL
  6. Project details or service inquiries
  7. Any other information you choose to submit

B. Information Collected Automatically

When you visit our website, certain information may be collected automatically, such as:

  1. IP address
  2. Browser type
  3. Device type
  4. Operating system
  5. Pages visited
  6. Time spent on pages
  7. Referring website or source
  8. General geographic location
  9. Website interaction data through cookies or analytics tools

2. How We Use Your Information

We may use the information we collect to:

  1. Respond to inquiries and quote requests
  2. Provide website design, graphic design, SEO, branding, printing, email marketing, digital business card, and related services
  3. Communicate with you about your project or account
  4. Improve our website, services, and user experience
  5. Send marketing emails or updates, if you opt in
  6. Analyze website traffic and performance
  7. Maintain security and prevent fraud or misuse
  8. Comply with legal obligations

3. Cookies and Tracking Technologies

Our website may use cookies, pixels, analytics tools, and similar tracking technologies to improve your browsing experience and help us understand how people use our site.

These technologies may be used to:

  1. Remember site preferences
  2. Measure website traffic and performance
  3. Track form submissions or visitor behavior
  4. Improve marketing efforts
  5. Support remarketing or advertising campaigns

You can usually control cookies through your browser settings.

4. Third-Party Services

We may use trusted third-party tools and service providers to operate our website and business. These may include services such as:

  1. Website hosting providers
  2. Contact form tools
  3. Email marketing platforms
  4. Analytics services 
  5. Scheduling tools
  6. Payment processors
  7. CRM or lead management tools
  8. Advertising platforms such as Google Ads or Meta Ads

These third parties may collect or process information according to their own privacy policies.

5. How We Share Information

We do not sell your personal information.

We may share your information only in limited situations, including:

  1. With service providers who help us run our business or website
  2. When necessary to complete a service you requested
  3. To comply with legal obligations, court orders, or lawful requests
  4. To protect our rights, property, or safety
  5. In connection with a business transfer, sale, or merger, if ever applicable

6. Email Communications

If you opt in to receive emails from us, we may send you:

  1. Updates about services
  2. Marketing content
  3. News, tips, or promotions
  4. Project-related communication

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in the email or contacting us directly.

7. Data Retention

We retain personal information only as long as needed for legitimate business purposes, including:

  1. Responding to inquiries
  2. Providing services
  3. Maintaining records
  4. Complying with legal, tax, or accounting obligations
  5. Resolving disputes or enforcing agreements

8. Data Security

We take reasonable measures to help protect your information from unauthorized access, disclosure, or misuse. However, no method of internet transmission or electronic storage is 100% secure, so we cannot guarantee absolute security.

9. Your Rights and Choices

Depending on where you live, you may have certain privacy rights regarding your personal information. These may include the right to:

  1. Request access to the personal information we hold about you
  2. Request correction of inaccurate information
  3. Request deletion of your information
  4. Opt out of marketing communications
  5. Request information about how your data is used

To make a privacy-related request, contact us using the information below.

10. Children's Privacy

This website is not intended for children under 13, and we do not knowingly collect personal information from children. If we learn that we have collected such information, we will take reasonable steps to delete it.

11. External Links

Our website may contain links to third-party websites. We are not responsible for the content, privacy practices, or policies of those third-party sites. We encourage you to review their privacy policies before providing information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the Effective Date at the top of this page. Your continued use of the website after changes are posted means you accept the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or how your information is handled, you can contact us.